In this article, you will learn about the email errors you may get using Mailgun and G Suite and what you can do to fix this.
Sometimes, issues may happen that prevent your email from being sent. When this happens, you will see an error icon next to that email. To have more information about why the email was unsuccessful, click on the red triangle icon to know more details.
Error: The domain is not allowed to send. The domain is unverified and requires DNS configuration. Log in to your control panel to view the required DNS records.
Solution:
Sometimes it might show if they have all green check marks but it might not be the case, you will need to click the Verify DNS Settings button again to refresh the record.
Solution: Reach out to us when this happens. We will reach out to the proper team to find out why this happened
Solution: Reach out to us when this happens. We will fix this on the backend.
Error examples:
Solution:
If you are using a subdomain, we highly recommend pointing your MX records for the domain to Mailgun. This helps prevent Sender Verification Errors.
Wait 24-48 hours for the records to propagate fully, and the error should disappear.
Note: If you still see the error, try adjusting the domain in the From field of the message to match the sending domain.
If you are using a root domain, and you already have your Email Service Provider’s (ESP’s) MX records in place, the best solution is to add a subdomain for your Mailgun sending. The error should be resolved once you’ve added the subdomain and configured Mailgun’s MX records.
Notes:
If the error persists after trying the above steps, consider these alternatives:
This means that too many email requests were sent simultaneously.
Solution: Reach out to us and will fix this for you.
This happens due to a Temporary System Problem when using Google Workspace.
Solution: Send your emails in drip mode.