Collective booking enables attendees to arrange meetings with multiple team members at once. This type of calendar allows multiple users to share a common calendar. When someone wants to schedule an appointment with team members, they can see available time slots based on the combined availability of all the team members in the collective booking calendar.
Note: To customize the Calendar Settings you can either click on “Advanced settings” or once the calendar creation is done, you can click on Edit Calendar which would take you to the advanced settings
A primary owner in Collective booking would be that team member who would be the lead for the appointment. The primary owner would also be the Appointment owner, and if the contact assignment is enabled then the contact would get assigned to the primary owner.
By default the first team member added to the collective booking would be made the primary owner and the primary owner in the Collective booking cannot be deleted.
All the team members would be notified once a contact books an appointment. The content for the appointment notification remains the same and has no change. The contact would also be announced in the same manner as it’s done for the existing calendars which no change in the content for it.
Payments would continue to work for Collective Booking if they are enabled for the Calendar, where the user would have to make the payment first, and once the payment is confirmed only then the appointment would be booked.
Answer: You can add upto 100 team members in a collective calendar, although please remember more the team members lesser the chances of finding available slots across all of them
Answer: Yes, payments would work for Collective Booking
Answer: Collective booking can be used for both virtual and physical appointments, please ensure to add the correct details in the Meeting location field
Answer: Yes, you can remove any team member from the collective booking calendar except for the Primary owner. In case the team member you want to remove is a Primary owner, change the ownership from that user and then you would be able to remove the team member
Answer: The details of the booked appointment would reflect based on the Calendar settings which were there when the appointment was booked. Any appointment booked after the changes were made would start reflecting the new changes.
Answer: No, there is no way for users to change the details of an already booked collective appointment.
Answer: Yes, you would be able to edit the details of the collective booking appointment, however, you would not be able to change the team member details for the booked appointment.